Shipping policy

Shipping Policy

Thank you for shopping with Vero Beni.

We are committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Shipping Time

Estimated delivery times vary depending on your destination.

  • United States: 7–15 business days

  • Canada: 7–18 business days

  • United Kingdom: 5–12 business days

  • Europe: 7–15 business days

  • Australia & New Zealand: 8–18 business days

  • Other International Destinations: 10–25 business days

These delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email containing your tracking information, when available.

Please allow up to 72 hours for tracking information to become active.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Vero Beni cannot be held responsible for delays or delivery failures caused by incorrect or incomplete shipping information provided during checkout.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other local fees imposed by your country's authorities.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Delayed Deliveries

While we strive to deliver every order on time, shipping delays may occasionally occur due to circumstances beyond our control.

If your order has not arrived within the estimated delivery period, please contact our support team and we will gladly investigate the shipment.

Lost Packages

If a shipment is confirmed as lost by the shipping carrier, we will work with you to provide an appropriate solution, which may include a replacement or a refund.

Split Shipments

If your order contains multiple items, they may be shipped separately depending on product availability and warehouse locations.

You will not be charged any additional shipping fees for separate shipments.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Email: info@verobeni.com