Privacy policy

Privacy Policy

At Vero Beni, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website or make a purchase.

Information We Collect

When you use our website, we may collect the following information:

Your name.
Billing and shipping address.
Email address.
Phone number.
Payment information (processed securely by our payment providers).
Order history.
IP address, browser type, device information, and website usage data.

How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide customer support.
Communicate with you regarding your purchases.
Improve our website, products, and services.
Prevent fraud and unauthorized transactions.
Comply with legal obligations.

If you subscribe to our newsletter, we may occasionally send you promotional emails. You may unsubscribe at any time using the link included in our emails.

Payment Security

Vero Beni does not store your complete payment card information.

All payments are processed securely through trusted third-party payment providers using industry-standard security measures.

Cookies

Our website uses cookies and similar technologies to:

Remember your preferences.
Improve website performance.
Analyze visitor activity.
Enhance your shopping experience.

You can disable cookies through your browser settings, although some website features may no longer function properly.

Sharing Your Information

We only share your information when necessary to operate our business, including with:

Payment providers.
Shipping and logistics partners.
Technology and website service providers.
Legal authorities when required by law.

We do not sell or rent your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders.
Provide customer support.
Meet legal, accounting, and tax obligations.
Resolve disputes and prevent fraud.

Your Rights

Depending on your country or region, you may have the right to:

Access your personal information.
Request corrections to inaccurate information.
Request deletion of your personal data where permitted by law.
Object to certain processing activities.
Withdraw your marketing consent at any time.

To exercise any of these rights, please contact us using the email below.

Third-Party Services

Our website may use trusted third-party services for payments, analytics, shipping, and website functionality. These providers process information according to their own privacy policies.

Our website may also contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Children's Privacy

Our products and services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality. Any updates will become effective immediately upon publication on this page.